Billing Policy

Last updated: March 30, 2026

All paid StoryMint subscriptions are billed monthly through Stripe.

1. Plan Pricing

Plan	Price	Billed
Free	CA$0	—
Plus	CA$9.99/month	Monthly
Max	CA$39.99/month	Monthly
Schools & Organizations	CA$99.99/month	Monthly

Prices are shown and charged in Canadian dollars (CAD) in Canada, in euros (EUR) in eurozone countries and in US dollars (USD) everywhere else, with the same numbers. This applies to monthly plans and book credits. If your card is in another currency, your bank may convert the amount.

2. Upgrades

Plan upgrades take effect immediately. You will be charged a prorated amount for the remainder of the current billing period.

3. Downgrades

Plan downgrades take effect immediately. No refund or credit is issued for the unused portion of the higher plan.

4. Cancellation

You can cancel your subscription at any time from your account settings or through the Stripe customer portal. After cancellation, you retain access to your current plan until the end of the billing period. No partial-period refunds are issued.

5. Auto-Renewal

Subscriptions renew automatically each month unless cancelled. You will receive a receipt via email from Stripe for each payment.

6. Failed Payments

If a payment fails, Stripe will retry according to its standard retry schedule. If payment cannot be collected, your account may be downgraded to the Free plan.

7. Contact

For billing questions, contact support@storymint.ca.